Shipping policy

All orders are processed within 2 to 3 business days (excluding weekends and holidays) after receiving your order confirmation email. You will receive another notification when your order has shipped.

 

Free Shipping

We offer Free Shipping world wide. Depending on availability, we utilize both commercial carriers such as FedEx as well as postal system to delivery retail orders. For wholesales customer, we will use either ocean cargo or air cargo.

 

Shipping Time

US & EU: 7-15 days

Other Countries: 15 – 30 days

****Please note while we do our best to deliver your order in time, due to the covid-19 pandemic, world’s logistic capacity is severely limited, thus above delivery time is only estimation and not guaranteed

 

How do I check the status of my order?

When your order has shipped, you will receive an email notification from us which will include a tracking number you can use to check its status. Or you can check your order status on your profile page. Please allow 48 hours for the tracking information to become available.

If you haven’t received your order within 30 days of receiving your shipping confirmation email, please contact us at [email protected] with your name and order number, and we will look into it for you.

Shipping to P.O. boxes

Depending on the size of the item you ordered, we might not able to deliver to P.O boxes. We will contact you if we have problem with your delivery address.

Refunds, returns, and exchanges

you can review our return policy here