Sales Terms and Condition
print-my-logo reserves the right to update or modify these Terms and Conditions at any time without prior notice. Your use of this website following any such change constitutes your agreement to follow and be bound by the Terms and Conditions as changed. For this reason, we encourage you to review these Terms and Conditions whenever you use this website.
Ordering Terms and Conditions
Payments are due at time of order. However, orders may be placed over the phone or email. In this event, payments are due over the phone or email at the time of order. We accept payments in the form of Visa, MasterCard, American Express, Discover, and Pay Pal.
We do offer PO orders to schools, churches, corporate organizations, and others. Once a PO is received, your order will be in “pending payment” status for up to 30 days, you will have 30 days to submit the payment by business check or credit card, otherwise, the order will be canceled after 30 days
We have the right to refuse to place any orders.
Order Changes / Cancellations
print-my-logo will make every effort, upon your request, to change or cancel your order. We cannot stop or change the order has reached the production phase, We can, if you wish, prevent shipment or redirect it. You will be charged the original amount quoted for all orders canceled at this stage.
For any changes to the orders, you must call the sales department within 6 hours of placing the order with the correction. Also, any cancellations of orders should be made within 6 hours of placing the order.
If a mistake is made by print-my-logo, the omer can request for a full refund. The customer has to return the product back, at his shipping cost in order to eligible for full refund
We do not make any changes when the order is in production. In the rare case, should we agree to any change during production of your order (as the discretion of print-my-logo), the customer will be responsible for any incur extra cost for the portion of products already completed + mold cost.
If a customer has done chargeback they need to return all the products to us (provided office address). If you win the chargeback and did not return the product we will charge you for the order.
Refunds due to customer errors will not be issued this includes, but is not limited to, typos in the message, wrong PMS color of wristbands, unable to meet the turnaround time stated. print-my-logo is not liable for anything more than the amount of the order.
Productions cost is not refundable.
If an order is late , only the shipping charges will be pro-rated.
The entire order must be returned back to the company by the customer in its original quantity as per invoice of actual order for a full refund to be claimed.
Any problem or complaint on the order has to be registered within 15 days of receiving the product. Later than this no complaints will be registered.
The customer will have to ship the package back via ground shipping on his own expenses.
Once the order is placed, send us the artwork to our [email protected] immediately. The email should include all the instructions relating to logo/artwork.
we inspect all artwork submitted to make certain that it meets the specific requirements for applying your sign to the products you selected. If minor modifications are required, we will make these free of charge.
We do not guarantee the same color bands on re-orders.
We cannot duplicate orders 100%. However, we will try to make the order as close as possible. A digital proof must be requested to confirm the order. If any order(s) is sent without selecting a digital proof request then the order will not be our liability.
Website Images/Art work Proofs/Colors
We make every effort to provide clear and color-correct images that reflect the true nature of the products. However, website images and emailed proofs are inherently limited in their ability to communicate color, scale, and detail.
The color in the proof is not the real color, It is difficult to show the correct color in the monitor, the color will be made in the Pantone number “C” (not “U”).
The digital proof option is only valid for 2 days if no changes are requested within 2 days or if we get no response from the customer we will start production on the order due to deadline reasons. We suggest that all customers approve the orders or make all changes. And finalize their orders in 2 days from the time of placing the orders.
It is the customers responsibility to follow up on the digital proof as soon as the order has been placed.
Furthermore, it is the customers’ responsibility to call the customer care in the event the digital proof has not arrived.
This will ensure proper communication and placement of the customers order.
Swirl bands – Mixture of colors will create a shade of alternate colors.
Dual layer – These Bands are GLOSSY LOOKING. They are coated with paint on the outer layer which makes them look different from other styles which look matt.
Dark band colors will have less glowing effect as compared to white glow in dark bands as they absorb less light to glow in dark. white and green bands have the best glow effect.
For glow in dark bands – debossing and embossing will not be as clear as on a solid color band and this is common for any glow in dark product since glow bands are shady and translucent.
For swirled bands please note that the swirl on the layout is for reference only and the actual bands will be more random and will have some blending of colors. We also mention this on our proof.
Please note that for imprinted bands, after the message is printed on the bands, the bands will be put into oven for some time to dry out. The ink on black colored bands may change when it is under high temperature which causes the color to be “absorbed”. Therefore, the font color might look different on imprinted black bands. If this is not acceptable, we recommend you change the black bands to other colors or change to Debossed Colorfilled style wristband.
All metallic colors will change color over time due to oxidation.
Tattoos Order Print Specs – Please allow for 1/4 inch bleed around tattoo paper. This means we cannot print tattoo artwork from edge to edge. If you need your artwork printed to this exact size upgrade your tattoo order by at least 1 size.
We will try to replicate orders as precise as possible of the images or reorders/duplicate orders that are given to us, but there will be no guarantee given on them. In case of reorders the colors might be slightly different as the these are manually mixed and slight differentiation is natural and inevitable
Price quotations are only valid if they are given in written by email.
Production time varies from 1 business day to 7 business days depending on the product, service, and quantity selected. If you have a deadline, simply email us and we’ll do everything within our power to meet it.
The printing of printed wristbands is expected to be visible for 1-2 weeks.
Since our wristbands are made of 100% silicone, the finished products may have uneven edges and smudges which is a part of the production process and it is normal as all wristbands are hand-cut. The edges cannot be 100% perfect as they are done manually. These things are inevitable and we have no control over it.
print-my-logo will try our best to provide fast shipping. You should be aware that we cannot be held responsible for delays on the part of the carrier who is delivering your merchandise.
Their will be a $20 charge incurred for ANY shipping address revision done to the address after the order has been shipped out and it is in transit. The charge will automatically be incurred on the payment method we have on file for that particular order.
There will be a $40 charge for re-routing a package. This includes unaccepted packages, unattended packages, or missed delivery from shipping career, that are returned to our facility.
The shipping is charged on each order to keep rate low on shipping products from CHINA to USA. If we combine shipping UPS and FEDEX will increase our rates and we will have to increase the rate of our low priced products.
print-my-logo is not liable for any delays, holds or charges due to customs.
Ultimately customers are responsible to verify all details on the invoice such as shipping address, billing address, phone number , email address, colors, etc.
We consider shipping and production time from the date of approval. Weekends are not counted in delivery days . The in hand delivery date may change automatically without notice depending upon the approval of the proof
If any order is placed by our company sales rep they will not be held responsible for any errors as we provide our customer with order Receipt, Digital proof if those options are not utilized by customer they will be held liable on the account.
Any package that is there in our warehouse for 7 or more days will not be our responsibility and will be discarded
Standard free delivery:
Please note if an order is not approved or no update or communication is received within 48 hours of placing the order then it will go into production as placed.
Shipping insurance :
Every order will have shipping insurance added to the order according to the order style and size.
Shipping insurance will cover the following:
*Customer can call within 24 hours of the order to waive the option to have insurance coverage and the sales team will have it removed.
International customers are responsible for customs and duty fees in their country. Customer is responsible for those fees because it is not included in shipping charges. No gift or lower value will be written/marked on custom forms.
If the shipping is international there will be customs fees which we are not responsible to pay for. The customer will be responsible for those charges. We are not responsible to contact FedEx or UPS for customs fees. The customer is solely responsible for these charges.
We are not responsible for the customs fees charged by FedEx and UPS.
print-my-logo is required by law to collect all applicable sales taxes for the state, counties, and cities of Wyoming. Companies, individuals and organizations who are exempt from sales tax should provide us with their resale certificate by email.
All prices and minimum quantities are subject to change. print-my-logo will make the best efforts to keep pricing and quantities to date, from time to time actual market conditions may change the price of a product or the minimum quantity required for purchase.
In the event a product is listed at an incorrect price or minimum quantity due to an error, print-my-logo shall have the right to refuse or cancel any orders placed for products listed at the incorrect price or quantity and will help you choose a different item that is within your budget.
Only written quotes are valid, no non-verbal quotes will be accepted.
Price quotes are only good for the date they were quoted.
WE ONLY PRICE MATCH WITH COMPANIES WHO ARE GOOGLE CERTIFIED.
print-my-logo accepts Visa, Master Card, American Express, Discover & PayPal
Keychains are for attachment purposes cannot be used as a wrist band.
Quantity less than 100pc are made by laser cut process, the text cannot be engraved deep in this process.
Internal message is slightly raised and that cannot be in different color.
Swirl : Blending/Mixing of 2 or more colors most likely to produce 3rd color, we will not be responsible for it. Segmented style is more recommended over swirl as the colors are more random & bleeding of color can be noticed.
Segmented: Message will be placed randomly on any color in the segmented band style unless specified and the picture/preview is only for reference.
The debossing and color filling on 1/4th-inch bands may not be deep and might not be that visible compared to half an inch. The customer will be solely responsible for the selection of font and the after-effects.
All of the Content you see and hear on the print-my-logo website, including, for example, all of the page headers, images, illustrations, graphics, and text, are subject to trademark, service mark, trade dress, copyright and/or other intellectual property rights or licenses held by print-my-logo.com. The print-my-logo logo Design is a registered trademark of Phenix E-commerce Inc., The entire Content of this website is copyrighted as a collective work under U.S. copyright laws, and Phenix E-commerce Inc. owns a copyright in the selection, coordination, arrangement, and enhancement of the Content.
The Content of this website, and the site as a whole is intended solely for personal, noncommercial use by the users of our site. You may download, print and store selected portions of the Content, provided you (1) only use these copies of the Content for your own personal, non–commercial use, (2) do not copy or post the Content on any network computer or broadcast the Content in any media, and (3) do not modify or alter the Content in any way, or delete or change any copyright or trademark notice.